Helping People, Help Themselves.

 Depression - Anger
Divorce - Addictions
Grief - Loss - Anxiety

   Compulsive Disorders 

  Marriage Conflicts

 Substance Abuse  

 Mood Swings - ADHD
Sexual Abuse - Family Issues

Physical & Emotional Abuse

Panic Attacks - Low Self Esteem

  Trauma - PTSD

 Self Harming Behaviors 

 Parental Conflict

 Oppositional Behaviors
Adolescent Risky Behaviors
Juvenile Sexual Behaviors

Dependency

Co-Dependency 

WHAT TO EXPECT: 

When a person calls our counseling center, he or she is connected with a receptionist who is caring, compassionate and aims to dispel any fears, uncertainty and doubts that they may have. Our goal is to schedule you with a counselor as quickly as possible as we understand that your needs are high priority.

YOUR FIRST APPOINTMENT:

At your first appointment we will take a copy of your insurance card (if applicable) and give you a few forms to fill out. This will aid us in determining your initial needs and goals for counseling. Caring staff will help you to understand your feelings, what treatment options are  available and what to expect from our sessions. Also, you will be given answers about your insurance benefit coverage and payment arrangements.

WE WANT TO HELP YOU:

Access Counseling welcomes the opportunity to serve you. Before  beginning your work with us, we want to outline our policies and  procedures as well as orient you to the services that we provide. We  look forward to helping you achieve your goals.

POLICIES AND PROCEDURES:
Please read our Non-discrimination Policy. It is the policy of Access Counseling to provide service to all eligible persons without regard to race, color, religion, sex, national origin,  age, height, weight, marital or familial status, disability, service in  the uniformed services, or any other characteristic protected by law and  without regard to sexual orientation.

MINORS POLICY: (Ages 5 to 18)
We expect a responsible adult to accompany all minor children to the agency and to remain on site during their child’s appointment, if the  child is under the age of 18 years. On occasion, a parent/guardian’s  signature is needed at the appointment time.  Our counselor's work closely with ACISD and will provide school excuses if needed.

IMPORTANT NOTE: 

Children are not to be left  in the waiting room unattended or brought into counseling sessions if  the appointment 

is not for them.

FEES AND PAYMENTS:

The charge for the initial visit is $30 payable with cash or a debit/credit card. Clients covered by Medicaid are not charged for the  initial visit. After the first visit, the charge for clients with insurance will be dependent on their deductible. For those clients who choose not to use insurance or are not covered by insurance, a generous income based sliding fee scale is available. Proof of family income is  required from the client.   

 IMPORTANT NOTE:

 All payments are due at the 

time of services rendered.

We accept cash, debit cards and all major credit cards.

We also offer a generous, income-based, sliding fee scale for those who choose not to use (or do not have) insurance.